Sync Daddy IPTV — Frequently Asked Questions
Is using Sync Daddy IPTV legal?
The service itself is a configuration-sync utility — fully legal. Whether your particular use of it is legal depends on the content you choose to sync. Use it with playlists you have the legal right to view in your jurisdiction (free public-domain channels, your own licensed IPTV provider) and you're fine. Use it with pirated or infringing sources and you are personally responsible.
What happens if I sync illegal content?
We do not routinely inspect snapshot contents — they're stored as opaque blobs. But if we're made aware of illegal use by a rights-holder, law enforcement, or any credible report, the operator may access the snapshot to investigate, your account is terminated immediately without refund, and you remain liable for any claim that follows.
How many devices does each plan cover?
Free: 1 device. Premium ($4.99/mo or $39/yr): up to 5 devices. Caps are enforced server-side at pair time — over-cap pair attempts return a "Device limit reached" error.
What playlist formats are supported?
M3U / M3U8 from a URL, M3U file upload (we host the file for your TVs to fetch), Xtream Codes (host + user + pass, MPEG-TS or HLS output), and Stalker Portal (portal URL + MAC).
Is my IPTV data private?
Yes, with one honest caveat: as the operator, we have technical read access to the database. Our actual use of that access is limited to support, abuse investigation, and lawful requests — fully disclosed in Privacy Policy §1 and Terms §4. We don't share, sell, or run analytics on your snapshot.
Do you store my IPTV provider credentials?
Yes — they're part of the snapshot blob so they can sync to your other devices. Encrypted in transit, stored on a machine only we control. We don't routinely access them. Bring credentials you trust.
Does this work with TiviMate / IPTV Smarters / Perfect Player?
No. Sync Daddy IPTV is its own Android TV player with its own sync backend. It reads the same playlist sources (M3U, Xtream, Stalker) those apps read, but sync only works between Sync Daddy clients.
Will this run on my Fire TV / Shield / Chromecast with Google TV?
Anything running Android TV 7.0 or newer should run the player app. The website works in any modern browser — Chrome, Safari, Firefox, Edge.
How do snapshots and history work?
Every change archives the previous full state. The latest 5 are kept indefinitely. Preview a diff and restore any of them — every device picks up the rollback on its next sync.
I forgot my password.
Password reset is coming soon. Until then, email support from the address on your account and we'll reset within one business day.
Can I cancel any time?
Yes. Cancel from the Billing tab. You stay on Premium until the end of the billing period you've paid for; after that, your account drops to Free (1 device, editor only). Your data is retained for 30 days.
What's the refund policy?
14 days, no questions, for new Premium subscribers.
What happens if you disappear one day?
30-day shutdown notice + one-click JSON export from Account so you can take your settings with you. The Android TV app's local export also runs entirely on-device.
Why no analytics or trackers?
Because you pay us, so you're our customer — not the product. No Google Analytics, Mixpanel, Hotjar, or cross-site cookies. Operator-side logging is fully disclosed in Privacy Policy.
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